Marhaba Elite Services Dubai

Fast Visa Service

Rayna Tours helped me to get my 30 multiple entry visa into the United Arab Emirates to tour Dubai. I have used their services twice and it always has been a good experience. Mr. Hafeez was very professional, prompt, and communicated effectively during the process. It took about 2-3 days to complete the visa. I selected the normal turn around time. I would highly recommend them for their services.

UAE Visa Service

I would like to thank Mr. Yogesh Bhawanani from Rayna Tourism for his great and fast support on arranging visa and insurance for my wife's travel to Dubai.

Horrible Service

We booked the Desert Safari tour through Viator, the company had initially told us they would pick us up from the hotel between 2-2:30 PM but would confirm the exact time on the day of the trip. We never received a call from the vendor, after multiple calls they finally picked us up at 4:30 PM and drove us to the camp site. The Dune bashing lasted 10 minutes, upon arrival at the camp we were greeted by multiple individuals who wanted to sell more stuff to us. The appetizer was served 30 minutes prior to dinner and everyone was only allowed one sandwich and two pieces of vegetarian option, if you wanted more you had to get back in line. The dinner was even worse then the appetizer, they had 3 different line, one for rice and salad, one fro BBQ and one for dessert. Everyone was allowed one piece of chicken and one lamb kabob, which was served by an individual and if you wanted more, you had to get in the back of the line. There are so many options in Dubai, and this is probably the worst company, even if they offered the Desert Safari at 75% off, it still wouldn't be worth it. They advertise all you can eat BBQ buffet, but the BBQ only includes chicken and lamb kabob, which by the way is served to you as if you are in prison.

Terrible Service

They cancelled our tour without letting us know. We got our money back but we could not go on the safari due to limited stay in dubai. Rayna tours is a monopoly of things to do in Dubai while being run in India. There is no clear communication or guidance. They provide contact numbers that are unreachable. They quote people whatever price to get as much money as they can out of people. It's not about the client's comfort and a memorable experience, it's about how deep is your pocket and how can they get their hands in it. If I took anything from my trip to Dubai, is that Dubai needs to wake up and not give away the profit to another country.

E-visa service

I used Rayna for an express e-visa service to Dubai, which was described as taking 1-2 working days, the visa was emailed to me on the 2nd working day as promised! Very efficient and responded timely to every query, they were also very price competitive compared to other agencies in the market. I would use them every time for this type of service, highly recommended!

Awesome Service

Extremely service oriented staff, I ´d really like to thank Jatin Sharda for organizing each and every trip to Dubai. All I have to do is to send him an email with my requests and the next hour, my travel plan to Dubai is ready. Tried them out the first time in August the last year, and ever since I have just been going back every single time I travel to Dubai.